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Mail a check or money order with your payment stub to the address found on your bill. Enjoy a $one-week trial membership and get help from a live person now: Talk now with an expert. All trademarks and service marks are the property of their respective owners. Called customer service and they refuse to take that $charge off, because the tech’s note says the work was done inside. Also I called and cancelled movie channels that were free to try but kept being charged because they did not take them off and I had no idea until after I had paid for it twice more and hadn’t even watched them.
It’s hard to say precisely how much you save compared to competitors since different companies offer different perks. Suddenlink Communications , a subsidiary of Altice USA, Inc. Locate your account number in the upper left-hand corner of your bill.
Then, give us a call. I was only getting 72. We had four visits to fix our internet (and several cancellations) and customer service was awful. This was the magic key.
Had an appoint for installation today bet 11-2. By no call so we called ‘em ‘n they sai a technician is nearby and will call in minutes. Service Commitment details. If onsite visit is require service will be handled within hours. So, I asked the technician if I would be credited for the hour that the service was out.
The WORST customer service in America by a long way! What was one of the most reliable internet providers a few years ago has became THE WORST Ive ever dealt with. Terrible customer service on top of outdated equipment and lines. The service , the price, the options, the technical support and especially their customer support.
My service has been out for over hours. The account page on their website is more about advertising for them than actually helping its paying customers. Explain you have not repackaged in over a year and your bill is too high. Repackage ” is a key word.
With all honesty once a company knows there is competition in an area you get that amazing customer service especially from retentions. Last year my internet was done for the better part of a month. I only had suddenlink.
Shortly after xfinity came to my apartment complex and installed jacks in everyone’s apartment.
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