Sprint customer service complaints

Available every day from 6am – 10pm CT. Messages sent outside those hours will be responded to on the next business day. Sprint has the best coverage, deals, policies and customer care. Ive been with Sprint for years and after the trouble that i have been experiencing with customer service I am ready to not only make a complaint to the BBB but also discountinue my services after being with the company for years.

Have a complaint about Sprint? If you are troubleshooting your device it is recommended that you call using another handset. Call Customer Care Contact Information on. Cell service and customer service Sprint is horrible.

I had to pay a ton of money to get away from them and move to another network. Second the customer service was so horrible, I had to speak to people and it took me hours to cancel my account in Dec. At first I liked the walkie talkie but the customer service and other issue over ran the walkie talkie bonus. So I then swapped to Sprint. Another mistake made as.

I would ask for a supervisor in Customer Service or write a complaint - I found this information off of their media For Sprint and Nextel subscribers experiencing service or billing issues: Sprint Nextel Executive Services. The price level of this organization is high according to consumer reviews. If you are not comfortable with send a private message to myself detailing your concerns, then you can use the contact us link at the bottom of the page and it will provide you with the address to which you can mail your complaint to or there is a link where you can send an e-mail to establish your formal complaint.

Comments are moderated so may not appear immediately. Additional Information: All customer complaints against Sprint or Boost Mobile and any of its stores are to be directed to the Kansas City Better Business Bureau for centralized processing to be. The Sprint customer service on Twitter is available regularly and you can easily ask any questions there.

If you want, you can also send them a personal message on Twitter by going on there Twitter Page and clicking on the “Message” Button. Depending on your problem and the length of the solution, the media managers will answer your query. HORRIBLE customer service. To setup services with hulu. Was quoted a price on my bill.

I wish all customer service was in house, instead of some departments have moved off shore. The site says that 15complaints have been closed in the last year. ConsumerAffairs has an average rating of three out of five based on 2customer reviews.

Positives include creative customer care, good in store service and decent internet access. Let us know a little bit about you so we can give you the best information possible. Sprint Customer Service Representative Reviews.

Not Recommended Better than Cricket Customer service , quality, and coverage are pretty bad. For immediate assistance, call us at 801. Apparently, Sprint customer service reps are not only rude and incompetent, they are also illiterate. Today, I am going to Verizon and change services.

Now, I know from first-hand experience, why. Callbacks were promised and never happene upon calling back for consecutive days and getting the run around with no resolution, the decision was made to cancel Sprint and go with another carrier. The job can be stressful and requires alot of customer service however.

The company also earned a favorable mark for customer support. In contrast, ATT earned our worst rating on this measure.