Ideal boilers customer service

Our customer service charter At Ideal Boilers , we are committed to high quality service all year round. We believe in quality service 3days a year. At Ideal Boilers we understand the importance of quality customer care and post sales support, which is why we are investing £million in our services , to support you in supporting your customers. This website uses cookies to ensure you get the best experience on our website. The Ideal family is one of the largest boiler manufacturers in Europe producing over 400boilers per year for the UK market.

Through a new partnership with FW Webb we have, for the first time, developed a unique range of products for the USA. Watch how to top up your boiler pressure to ensure your boiler is running safe and efficiently. How to defrost your frozen condensate pipe.

Watch for advice on how to deal with various fault codes on your Ideal Boiler. Seamless helpful service. Had a weird problem with my Ideal Vogue boiler ,green slodge deposits but nothing else I could see. Took photo,sent to guy who did annual check. He said contact Ideal.

We’d ask that customers let us know if they are under any restrictions due to coronavirus when they get in touch. Step 1: Enter Your Zip Code. OUR CUSTOMER SERVICE CHARTER At Ideal Boilers , we are committed to delivering the highest level of customer service. For full details of our customer charter click here.

Repair and replacement parts To arrange annual service , repair or parts replacement contact Ideal customer service specialists by explaining what is being requested- annual service or repair. From an installation point of view, they easy to fit and stockists and suppliers are readily available! I recommend ideal boilers to all my customers because they are also the best financial cost value boilers on the market. Ideal boilers are both user friendly and reliable. A member of our Managing Directors office will be in touch with you within hours (Monday to Friday).

If you have a complaint, simply fill in the form or call the following number. Annual service - poor customer service. I rang to book an annual service and had to wait months for the appointment. They even do call-outs on Sunday.

Of course, they’ll prioritise more serious cases. Do you agree with Ideal Boilers ’s star rating? Check out what 8people have written so far, and share your own experience.

The man that came out and fixed the boiler had all the parts fixed the broken part and identified another fault and changed that under warranty also, so no need for a second call out. All ideal boilers are excellent value for money especially with the choice of. Excellent customer service when I contacted regarding an issue with my boiler. I called and engineer was here before 10.

Keston Boilers Provide high efficiency boilers which include Combi boilers , system boilers and new boilers. Find an installer for a new boiler.