Hilton customer service

Canada, Puerto Rico or the U. Otherwise, contact the local reservations office for your region. Customer support Support. Online reservation assistance.

Name change requests must be verified with proper documentation. Email Christopher Nassetta (CEO) on christopher.

A Great Place to Work for All. Hilton Career opportunities. USD and employees numbered 16000. Please enter your User ID. Count on Hampton to deliver quality, value, consistency and service with a smile.

Salary information comes from data points collected directly from employees, users, and past and present job advertisements on Indeed in the past months. For HGV Owners and Club Members, please sign in to the website to fully access contact and related resources available to you. If you are having trouble logging in, please visit our Login Help page.

Apply to Front Desk Agent, Guest Service Agent, Front Office Manager and more! Get guidance for specific issues. Change a bookingMake a bookingCancel a bookingComplaintRefundsI have a different issue. The discounted rates for employees is universal and is reciprocal at more than enough places to never go to the same hotel twice. Or is any of the information above inaccurate?

They are warm and welcoming, and are committed to doing whatever it takes to make guests’ travel and lodging dreams. How do you define great customer service ? The reservation is kept, the room is clean, and the customer is greeted in a friendly manner. Don’t be afraid to ask questions during the interview.

Asking questions is important because it builds rapport between you and the interviewer. The Hampton franchise includes more than 0hotels throughout the U. In total, there are ways to get in touch with them. It has been operated in countries, began with the mobley hotel in cisco, texas.

That got me involved in their Balanced Scorecard and all the performance metrics — financial, revenue, customer service , quality assurance. We took a different approach than a lot of companies. We want to help our guests no matter how they come to us.

Specifically, the company differentiates its services on the basis of quality, maintaining the highest level of standards and integrating IT systems into various aspects of service provision. This text provides general information.

The Psychology of Waiting Lines shows how uncertain and unexplained waits make queuing more of a drag. This one’s a metric to be gathered with surveys.