Ethiopian airlines customer service

When autocomplete are available use up and down arrows to review and enter to select. Ethiopian Airlines is not liable for any missed flights due to delayed trains. Collecting your train ticket.

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ETHIOPIAN AIRLINES P. For issues related to Ethiopian Frequent Flyer Program. As airlines begin to announce a return to regular service , it is clear that there will be many changes to the way we travel. The carrier has also said that all customer -facing staff will be required to wear full personal protective equipment. Our Best Fares For Your Holidays: Hurry, Check Our Special Offers! Ethiopian Ground Services provides quality service and aims to satisfy its customers at all times.

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After repeated call for more than minutes Mr. Naren informed me that staff at Addis Ababa airport has done cheating with you as they can not book seats in low fare airlines by any means. As a suggestion on a quarterly basis, it’s good practise to retrain staff on delivering a great customer service experience, so that customer’s will always come back.

Ethiopian airlines is one of big company in Africa and in the world I love working at Ethiopian airline as bag room ,arriver , ramp ,gate, check in , all agent they are help other agent and customer we as one big family. Its headquarters are in Bole International Airport in Addis Ababa. The airline is owned by the Ethiopian country government. Their customer service is beyond appalling.

It’s impossible to change flights. You have to cancel and rebook. I spent hours calling Ethiopia to speak to customer care at the airline. Kept getting cut off. Was given incorrect information A complete waste of time and money.

In-flight wifi is available on all A3fleet. So of every passengers were left to look for other flights. The staff did wh at they could to help but the situation was just terrible.

This was a terrible experience. Over 1destinations - Book Now and Save on Your Flight Tickets!

Although it was wholly owned by the Ethiopian government, in the early years it was managed by TWA. Terrible Customer Service and Terrible Experience Ethiopian moved my flight up two hours, fails to alert me and fails to update my boarding pass, so when we try to go through security, it fails, multiple times. During the past seventy plus years, Ethiopian has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence. Customer service agent － Ethiopian airlines － Addis Abeba Provide boarding or disembarking assistance to passengers needing special assistance.

Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. All four flights were full. Yet the service was friendly and efficient with very decent Ethiopian food and ample drink offerings, including excellent Ethiopian beer and wine.

I cannot confirm many of the earlier reviews on this page.