Esure customer service

If you prefer to call us. Group media enquiries. Citigate Dewe Rogerson. Although i was not best pleased with the customer service of esure , with the exception of a lovely lady called Shanade , who ultimatelly also let me down in the end , my biggest gripe is with the ongoing communication conflict with Go Compare and AXA , in regards to the excess refund payment promise of the former. Really dissapointed in.

Great help from customer service - thank you Sean!

Sure has, for the past few years, always given top rate service and very competitive renewal quotes for my vehicles. Customer service is excellent, and I would highly recommend to friends and family. UK’s leading direct insurers through years of hard work and listening to our customers. Providing quality Star Defaqto rated car and home insurance at a low cost to you.

Our UK based call centres are full of friendly staff who provide great customer service , whatever your query may be. All lines are open Monday - Friday 9am - 5pm unless specified otherwise. Answering questions, amending policy details, up-selling extra products and assisting with.

Responsibilities Answer all incoming call enquiries in an efficient, expedient and customer focused way, ensuring that the customer receives a caring and professional service at all times. Its about excellent customer service and we can talk for hours about how great ours is.

Customer Service Advisor to join our Home Claims department in Glasgow, on a full time permanent basis. This is where you come in. UK’s leading providers of Motor, Home and Travel Insurance products, through the esure and Sheilas’ Wheels brands.

Welcome to esure , the best place to be for a great career. Our mission is simple: We aim to make esure a great place to work for our people and provide the very best service to our customers. Some companies let you speak to a real person and some may have an automated system that can give you pre-recorded information or let you leave a message, and then the company will get back in touch with you. I just wanted to share that we have been in dispute with eSure for the last couple of months and it has now been positively resolved.

Despite a challenging time in resolving our situation and stance with eSure , the customer service and team members we have spoken to have always been sympathetic, courteous and clear in their approach. Horrendous, would not know what customer service was if it was in front of their face. All companies are easy to obtain a policy from - but it is when you need to speak with them about an incident that you can really see the value of a company. And esure does not have any. Read this before you take out an Esure policy.

I feel like I have been robbed twice once by the burglars and now by the insurance company. People need to contact Esure customer support for various reasons. Some of the main reason people call customer support are listed below. Your Agreements – this includes legal documents such as Your Agreement With esure Services Limited and your credit agreement if you pay by Direct Debit.

Policy Booklet – this is not specific to your policy but lists exactly what is and isn’t covered by the policies we offer. The founder, Peter Woo also launched Direct Line and Sheila’s Wheels.

Which can be found here. Simply call to go through to the department. Ensure customer service is diabolical, there’s no fluctuating of voices or any effort of enthusiasm. Bad customer service. I work in a call centre and if I spoke to customers the way Esure Customer Advisors do, we’d be sacked.

Once my insurance is finished with Esure, I will never darken their doorway with my custom again. Brilliant customer service. I cancelled my renewal with competitors to come to over to Esure ! Partner and I now have our insurance with you, I just hope renewal quotes stay low- that’s the only thing that would drive me away from staying at the end of the year.

Discount on esure and Sheila’s Wheels Travel Insurance ( for family). Manchester is part of the City’s main commercial hub. Esure are members of easitSURREY, for a membership of £5.