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Suddenlink Communications , a subsidiary of Altice USA, Inc. Good luck on your mission adventure! If I had another cable internet service available, I would definitely go with someone else.
Even though DSL is slower. I have had both and both are goo but dish has some lower cost programming. The total i do not owe is $93. The service was set up wrong in the beginning and the technician came and resolved the problem.
He told me that the software program was set up wrong and he repaired it. I want suddenlink to remove these charges from my bill as this should be part of the service to make the system work properly. On Sunday, June 2 the internet signal in my house and others in the community down completely.
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Some offer better help than others, click for details about customer service and more. Displaying total of customer service contacts. The customer service representative assured me she was putting the order right in. FINALLY today, the service was disconnected. The cable TV and internet provider scores above average on several reports when it comes to customer service.
The main office of the company is located in Missouri, United States. The site also has a help area that includes video tutorials, to common questions, troubleshooting guides, and other useful tips. Once the year has ende customers are then charged the standard rate for their services which can be as much as double the amount that they are currently paying. The internet representative don’t know what they are doing and talking about. They charge for a service fee and wouldn’t waive it.
We were using our internet over than what we could so we upgraded to unlimited. In the present era we. The only store front in a town of 100is undergoing remodel and has maybe 3-agents working at any given time.
Customer service is useless.
The cable signal is reliable and fast, but existing customers are billed for upgrades to entice new subscribers. Additionally, prices vary depending on location. Because of this, potential customers are not able to obtain a quote unless they provide a physical address.
For excellent in-person customer service , visit a nearby retail store.
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