Customer services debenhams

Click here to find out more. Lines are open Monday to Thursday 08. If the free gift is listed as part of your order on your despatch note, please contact the customer services. This is the place to start. Often with responsibility for an entire division, you’ll lead by example - driving the highest standards of customer service , developing your team and working with the Sales Manager to deliver captivating experiences for all.

Call costs from mobile companies and operators may vary so please check before calling.

Calls are charged at a standard national rate. Our lines are open seven days a week, 8am to 9pm. Ordered shoes promised delivery maximum days now over days customer service less than useless they complained that the IT system is slow and hard to use. As a high street stalwart, it was well placed to encourage eCommerce shoppers back into stores to pick up their online orders.

DO NOT ORDER FROM DEBENHAMS ONLINE. There doesn’t seem to be any customer service support. Unfortunately this means there could be a significant waiting time before we are able to respond.

Ordered from Argos as i should have in the first place. Customer Service is diabolical.

Debenhams should be ashamed. Submit your complaint or review on debenhams. Emails will be answered as soon as possible.

Yes, we are in difficult times but to wait for weeks for an ema response and well over a month for a refund is not acceptable. I’ve also saw people complaining about staff being rude and etc the beauty club free. Lodged concerns and complaint immediately.

BEWARE FOUL PLAY IN LOCKDOWN! NO GOODS , NO CUSTOMER SERVICE , NO REFUN DESPERATE MEASURES DEBENHAMS ! In selected stores we can hold your item in a dedicated parking bay or pick-up point ready for collection by car. You can contact on these numbers if you need support and service regarding your queries, barriers, feedbacks and suggestions. Most of the sales staff are brilliant, working in a department store really feels like a community.

Good opportunity to improve customer service. You will learn a lot of skills. Training is thorough and effective.

Staff discount is quite good if you qualify for the debenhams colleague car especially in the restaurant. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. Excellent service and products but dated stores. I have returned dresses, i only received the refund after which was over weeks ago.

It is extremely disappointing.

To date I have neither received a refund nor even acknowledgement of their return! The customer service was appalling. We will need to speak to the supplier etc.