Everything you need to contact us for insurance product information in one place. How to make a claim, change your details, access your account and FAQs. Lines are open Monday to Friday between 8am and 6pm and on Saturday between 9am and 2pm. Do you agree with LV=’s star rating?
Check out what 15people have written so far, and share your own experience. Submit your complaint or review on lv.
Apply About the role. Customer Service Consultant. It was losing 10policies per month and had an employee attrition rate of around. It had no choice but to change the way it operated.
Today, it stands as one of the UK’s leading mutuals. Appauling customer service. The only option they gave me for missing this payment was to cancel my policy and no longer be insured.
I would however be liable for the rest of the policy but could pay it in smaller amounts.
Looking for a role where you can really make a difference? Here, over 8talented people go above and beyond every day – for our customers and for each other. Today LV= expresses its mission as enabling people to.
GetHuman also often has pro tips or even step by step guides that show you how to resolve whatever customer service problem you are having. Open plan and fully equipped with a kitchenette, lounge areas, meeting rooms, a boardroom and hot desks, there’s plenty of room to accommodate visitors and build. Yet with that expansion came challenges, especially for the accounting. Liverpool Victoria is commonly known as LV.
As a result, the company has obtained some of the highest customer satisfaction and customer retention in the industry. Very happy with prices and customer service when taking out car insurance. LV are the UK’s most recommended insurance company and offer a range of insurance packages to protect you and your family from unforeseen circumstances and accidents. Click here to write your own on Smart Money People.
Made claims and they paid up within a couple of weeks. I was pleased with the claims service. One claim was paid direct to vet as was in region of £3k.
Poor service when I rang to cancel this year due to further premium increase. It was £a month more than if I went to them as a new customer ! The Group have again overcome challenges from hundreds of suppliers from across the UK to retain the title. It is the 3rd largest car insurance company of the U.
Brilliant service for new customer ! Hollie has job listed on their. Outlines the company’s history and its traditional values and client base and shows how, in spite of very low brand awareness, the organization has retained many of its customers. Present years months.
Bournemouth, United Kingdom.
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