Emailing ebay customer service

There are basically two realistic alternatives remaining to try to reach eBay directly. By Email , Through a Web ForTo reach eBay customer support directly, try the eBay web form accessible from the Help page. It will ask you to sign in, but be careful.

I am going through that with Paypal right now. If there was ANY competition for Paypal I would be using it right now.

Then they have the nerve to send you a customer satisfaction survey asking if you would refer them to. The definition of indefinite literally refers to a lack of a completion or end date. In this case, eBay will keep the account suspended until you can prove to them that the account is not being used by an underage person. I know there are certain toys that can t be listed due to consumer safety but if it doesn t fall on that. If you choose to access customer support through the Help.

Before calling, make sure that eBay customer service is open. Bay asks that you use its website when calling so that it can appropriately direct your call.

I have nearly a thousand positive 1 feedbacks. Having said that, I will probably be closing my ebay account out in the near future and going another route. I am tired of their high fees and little to no customer service.

If you are not automatically logged in, enter your username and password. The link is in the upper left corner of the window. This blue button appears in the lower right of the window. From time-to-time, our wait times may be longer than usual. Ask a question about an item.

If that goes nowhere fast, open a case in the Resolution Centre. A dialog box will appear. The only methods I found to contact e-bay is 1. Customer service tips. Help support and use their online forms 2. Plan in advance, and do as much research as possible to avoid problems.

Find Instant.

Get to your queries immediately! Then, begin with a greeting, such as “Dear customer service team” to start on a polite and professional note. Maybe you’ve been copying and pasting the same text every day. Either way, you’ve been wasting precious time.

Marsha Collier is a recognized expert on ecommerce, online customer service , social selling, social media marketing, and eBay. By using this service we can clarify any doubt in ebay. He first claimed a Parts or Not Working item was not as describe even though every gripe he had was described in the listing multiple times. If you can’t find the answer, we’ll connect you with one of our team members. After several go-arounds with Ebay and Paypal I given up all how to trying to settle this by online service at Ebay or Paypal, Paypal will ay least try to assist, but without Ebay you are SOL.

Be empathetic, don’t place blame, and offer to make things right.