In fact, this is one of the most unpleasant parts of customer service workflow. Dealing with negative news requires specific skills and self-control. It is not easy to say “No” and continue a smooth conversation.
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Talk with a Representative Chat Now. Our customer support center is here to help you! Find to your most frequently asked questions, check order status, view account and more. That means that within the time period when the complaint center gave you the Service Request No. Lastly, an Appellate Authority should give you a Unique Reference Number within three days of reporting the issue.
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Use our How can we help? A li'l tight on your budgets? Tell a customer no when: You can’t honor the same request for all customers. Customer Happiness, Refreshingly Easy.
If a customer asks for a perk or discount that you can’t honor for other customers, then it’s best to say no. You don’t want the news getting around that your company practices aren’t fair. If you want to go see them in person and talk about your problems, MTN has service centres across all states in the country.
Contact MTN via a Nearest Service Centre. See the list here and addresses.
Another way to contact MTN customer care is via their feedback form. Hotstar is an Indian online platform for various types of media streaming and entertainment services, including on-demand video services as well. The service was launched by Star India, which is also a subsidiary of Novi Digital Limited as well. The service is available on major platforms, including Androi iOS and Apple TV too.
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