Klm uk customer service

Use our Frequently Asked Questions tool, call us or send us an e-mail. Our recent flight to Shanghai was a great disappointment. KLM have no respect for their customers or the Law. No cash refund for cancelled flights and vouchers or re-book are of no use. Disgraceful practice.

Will never ever use KLM again.

All family and friends advised of their customer service practice. Transportation and Engineering Airlines and Air Transport. KLM, or Koninklijke Luchtvaart Maatschappij N. KLM Royal Dutch Airlines is the national airline of the Netherlands.

Their headquarters are in Amstelveen, their hub at Amsterdam Airport Schiphol. Other Customer Service Options Stay Updated. Want to stay updated with KLM Airlines Canada?

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You’ll also be the first few to know what new deals and exclusive promos are available for travelers. Is KLM a good airline? How to talk to customer service? Find up-to-date to the most asked questions about the impact of the coronavirus on our services and travel routes. KLM’s customer service agents on social media are given advice from a machine.

Continuously updated. KLM , or Koninklijke Luchtvaart Maatschappij N. There is no customer service from KLM , will be using Lufthansa in future. Terrible customer service.

Now only offered voucher. Customer service is clueless and not at all customer oriented. It feels like talking to a wall, totally helpless and the customer is not valued.

From now on when I have a choice I will book with someone else instead of KLM and will do the same for all people in my company (employees). File a complaint with KLM customer service department. Spoke to KLM Customer Service Manager to get our money back refunded and she said we will not get our money back, we can only get vouchers which are no good to us, overall service is shocking and I explained EasyJet and British Airlines are giving money back to their customers but she wasn’t interested. KLM operates scheduled passenger and cargo services to more than 1destinations worldwide. It is the oldest airline in the world still operating under its original name.

They Charged me $for baggage on the international flight and blamed CheapOAir for not explaining that to me. Customers can use Messenger customer chat via a ‘chat now’ button that will appear on relevant KLM.

The pilot will serve to guide further roll-out of the service in the future. In six Western European countries, KLM already has a direct chat service via KLM. Since the outbreak of the Coronavirus (COVID-19), we have been monitoring the situation minutely and are doing everything possible to assist you with your upcoming travel plans. Here, you’ll find up to date to the most asked questions.

KLM is headquartered in Amstelveen.