Sallie mae customer service phone

As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. You may experience longer than normal hold times when contacting us. Sallie Mae has been recognized by J. This sounds like the behavior of a collections agency, not the loan company itself.

Unfortunately the above posters are probably right.

You have every right in the world to make these two requests upon getting a non-English speaking customer. Your interest rate will not be. Existing Student Loans. Who is Sally May Bank?

Ellie Mae Learns Support. We will use the information you provide to confirm eligibility for the Servicemembers Civil Relief Act (SCRA) benefit. As you input your personal information, we want you to know that we take protection of your data seriously. Our normal business hours are a.

ET Monday through Friday. In order to reach a person to speak to at the financial institution press number six and follow the directions from there. They call no matter what time of day it is.

The customer service representative was nasty and said they can call me whenever they wanted. Monday – Thursday am – pm and Friday am – pm ET. Customer service contacts and company information. Called customer service and took minutes to get some simple.

There might be some technical issues. Headquartered in Salt Lake City, UT, it has assets in the amount of $16454000. Its customers are served from location.

Forbes, in partnership with market research company Statista, surveyed 50Americans working for businesses with at least 0employees. WARNING – This system may contain U. Government information, which is restricted to authorized users ONLY. Follow the prompts to speak to a customer service representative. Forget trying to talk to someone that even speaks english.

I was recently charged twice on my bank account.

So I call them to try and get my bank account straight. They pretty much tell me too ba you may get a refun you may not. The problem lies with customer service. English and are not clear when they speak.

If you elect to talk in English most reps. Also about the time that you think everything is resolved someone else calls with a different story about your loan. A horrible company to deal with.

Many of there employees are unprofessional.