Here are quotes supporting this premise. Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.
Joseph Jaffe, Founder, Evol8tion. To earn the respect (and eventually love) of your customers, you first have to respect those customers.
That is why Golden Rule behavior is embraced by most of the winning companies. Colleen Barrett, Southwest Airlines President Emerita. If you want to improve sales, marketing, and product development, these departments need to be aware of what your customers are saying about them. Never underestimate the power of the irate customer. Organizations have more to fear from lack of quality internal customer service than from any level of external customer service.
Explore our collection of motivational and famous quotes by authors you know and love. Good customer service is a key factor to running a successful business.
Every company strives to have satisfie loyal customers and happy employees. Read these customer service quotes to inspire yourself while you work towards these goals.
